Privacy Policy

Welcome to Marinios IPTV, where we focus on protecting your personal details and respecting your privacy. For any queries or concerns about our policies or data practices, don’t hesitate to contact us. contact us via WhatsApp.

1. Data We Collect

Personal information is collected when you voluntarily provide it during registration, express interest in our products or services, or contact us.

Below is a list of the personal information we collect:

• Contact Information: Your email address for account creation and communication.
• Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number). All payment data is stored by our payment processor and you should review its privacy policies.
• Device and Connection Information: We automatically collect your IP address and device information (such as device type, operating system) when you access our service. This is essential for service delivery and security.

2. How We Use Your Data

The collected or received information is used as follows:

• To provide and manage your account. We use your information to create your account and keep it functional.
• To process transactions. Your data is used to bill you for using our services.
• To send administrative information. We may use your email to send you information about your account, service changes, and new policies.
• To protect our Services. We use IP and device information for security purposes, such as preventing unauthorized access and mitigating DDoS attacks.

3. Legal Bases for Processing

The processing of your data is grounded on the following legal principles.

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests, such as for service delivery and fraud prevention.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

4. Data Retention

We will store your personal information for as long as needed to achieve the purposes described in this policy, unless legal requirements like tax, accounting, or other regulations necessitate a longer retention period.

5. Cookies & Tracking Technologies

Information may be accessed or stored using cookies and similar tracking technologies. These are mostly functional cookies necessary for the proper functioning of the website and client area, and we do not utilize invasive tracking cookies for advertising purposes.

6. Third-Party Services

Third-party vendors, service providers, or agents who provide services for us or act on our behalf may be granted access to your data, as it is necessary for their operations. Examples include:

• Payment Gateways: To process your payments securely.
• Analytics Providers: To help us understand and improve our service (e.g., Google Analytics). Data shared is typically aggregated and anonymized.

7. Data Security

To safeguard the personal information we process, we’ve established necessary technical and organizational security measures. Still, remember that absolute internet security cannot be assured.

8. Your Data Protection Rights

Your geographical location may determine the rights you have over your personal information, including:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to opt-out – You can unsubscribe from our marketing and promotional communications at any time.

To activate these rights, please contact us via WhatsApp.

9. Children’s Privacy

The use of our service is restricted to those who are 18 years or older. We consciously do not collect personal details from users under 18.

10. Contact Us

If you need clarification or wish to share thoughts on this policy, kindly contact us via WhatsApp.